Home Technical Issues Ultimate Technical Troubleshooting Guide

Ultimate Technical Troubleshooting Guide

Last updated on Nov 26, 2025

Essential Requirements:

  1. Download and install Microsoft Visual C++ from HERE

  2. Uninstall ANY anti-virus program, disable is not enough.

  3. Disable Windows Defender Runtime Protection AND Tamper Protection in Windows Settings, guide HERE.

  4. Disable Memory Integrity in Windows Device Security in Core isolation, guide HERE.

  5. Uninstall FaceIT or Vanguard background anti-cheats and close any game or launcher.

Note: Secure Boot and TPM have no impact on our software. It will work the same whether they are enabled or disabled.

Troubleshooting menu does not show / randomly disappears / black screen

  1. Follow the essential requirements mentioned above.

  2. Set the game to Borderless/Windowed mode instead of Fullscreen.

  3. Disable any other overlays, such as NVIDIA Geforce, Discord, Medal.

  4. Try to press F1 before clicking START on the Loader to enable injection Compatibility mode.

Note: Only after completing all the steps should you consider a fresh Windows re-installation.
In that case, reinstall from a USB stick, not from Windows settings, you can keep your files if you want.
We do not support modified Windows installation (custom ISO), download Windows official ISO from HERE.